1.Free Shipping worldwide!
2.Ship by Air express,like USPS,EMS,DHL,TNT etc.They are door to door service.According to different country,we will choose most convenient Air express for you.
3.When you finish your order,we will begin processing your order within 2 hours.It usually takes 1-2 working days to prepare your orders.
4.Every item you purchase at Kiss Jo Jackets will be shipped out within 3 days and you will receive it in 10-15 days.
5.We are not responsible for wrong or undeliverable address.Please make sure your shipping address is correct and deliverable.
6.We will provide the tracking number and track links via email to you.
To exchange a product peals email us and inform us of the reason.We will then provide you with further instructions.The goods can be exchanged within 8 days of the receipt date provided they are unworn and in the original condition with all the original packaging.When returning an item for an exchange,please ensure that your name,address,phone number and instructions are clearly indicated.All shipping costs associated with the exchange of goods are the responsibility of the consumer.
As your complete satisfaction is our top priority for long-term business between us,we offer the return and exchange instruction.Before you want to return goods,please contact us via email to discuss the problem you are having first.Most of the time we can solve the problem by giving technical support and you needn't to send anything back.